Guest Services & Amenities
Wells Fargo ATM – located on the outer North Side Parking Lot
Strollers and Wheelchairs are available for use. Call the Mall Office (218) 741-9228 Monday-Friday during office hours. Or call Maintenance on evenings and weekends at (218) 780-7908
For Leasing Information, Contact:
Dan McKinney, Director of Leasing
Phone: (303) 204-8755
For Specialty Leasing Information, Contact:
Jody Vest, Mall Manager
Phone: (218) 741-9228
Email: [email protected]
Lynn Solomon, Assistant Mall Manager
Phone: (218) 741-9228
Email: [email protected]
Walkers are welcome to exercise daily. Mall doors open at 8:30 a.m. on Monday – Saturday. Doors open on Sundays at 11 a.m.
Behavioral Code of Conduct
1. Using obscene language, obscene gestures, or racial, religious or ethnic slurs.
2. Violence, threats of violence, fighting, physical abuse or physically or verbally threatening any person, or hostility of any kind.
3. Annoying others through noisy or boisterous activities, unnecessary staring or following someone through the property and parking lot.
4. Sexually explicit language or conduct.
5. Yelling, screaming, singing, playing musical instruments, radios or other sound generating equipment , or otherwise communicating in a manner which creates noises of sufficient volume to impinge on the hearing or peace of other property patrons.
6. Standing or stopping on stairs or escalators in such a manner as to impede the flow of pedestrian traffic. Improper use of escalators, elevators or stairs.
7. Running, wrestling, horseplay, skating, skate boarding, rollerblading and/or riding a scooter; or otherwise being disruptive or creating a disturbance, obstructing or interfering with the free flow of pedestrian or vehicular traffic or with patron’s view of doorways, windows, and/or other merchant or property displays. Bicycles and Segways must be used in accordance with bicycle and vehicle safety rules.
8. Assembling, demonstrating, parading, picketing, marching, walking abreast in groups and/or loitering for the purpose of disturbing the peace or any unlawful purpose, disrupting the shopping enjoyment of customers, or disrupting the intended business use of the property.
9. Any form of solicitation, sales of products or services, or distributing handbills, leaflets, commercial advertising or promotional material of any kind or offering samples of items, which are sold, available for sale or available in exchange for a donation or contribution without prior written permission of property management.
10. Engaging in any act, activity or behavior which by its nature is illegal and/or in violation of any statute, law, rule or ordinance.
11. Attendance of children (under age 18) during school hours unaccompanied by a parent, teacher or legal guardian (excluding school holidays and home schooled students). Unaccompanied children ages 16-17 may produce proof of reduced school hours or completion thereof .
12. Displaying or wearing any item which depicts sexually explicit activity, illegal activity or obscene or offensive language, wearing clothing or lack of clothing that is likely to create a disturbance or embroil others in open conflict or that offends community standards of decency, or that impinges on the sensitivities of others in the property.
13. Failing to wear shoes and a shirt.
14. Gang activity, including wearing of apparel intended to indicate gang membership or to communicate gang behavior. This includes the use of gang symbols or slogans.
15. Creating litter by discarding paper, glass or other matter of any kind, anywhere except in a trash receptacle.
16. Defacing, damaging, destroying or removing any real or personal property constituting part of or located in or on the property.
17. Overnight parking, parking in non-designated parking areas, parking in fire lanes or other no parking areas, erratic or careless driving, exceeding the posted speed limit, or use of a vehicle in a manner inconsistent with shopping center traffic markings or signage. Parking violators may be subject to towing at the vehicle owner’s expense.
18. Bringing animals on property with the exception of animals in the company of persons trained to assist physically challenged patrons, those animals going to or from pet stores or photography studios or involved in center sponsored events.
19. Sitting anywhere or on anything other than chairs or benches designed for such purposes located in designated areas of the property or any improper use of amenities.
20. Carrying or displaying weapons of any kind except those carried by certified law enforcement officers in the performance of their duties.
21. Being intoxicated and/or possessing or being under the influence of illegal drugs.
22. Possessing any open container of alcohol or consuming alcohol anywhere except in businesses licensed to sell alcoholic beverages.
23. Selling or providing alcohol or tobacco products to underage persons; purchasing alcohol or tobacco products by underage persons.
24. No fishing, swimming, or boating without prior written approval of shopping center management.This list is not all-inclusive and may be modified at any time by the management of this property.
This property is a smoke-free environment. Smoking is permitted only in designated areas. Violation of this code of conduct may result in expulsion from this property in addition to any other legal remedies that property management may choose to exercise. This shopping center is private property and no rights shall accrue to the public by virtue of the public ‘s entry into this center or on the property. This “Behavioral Code of Conduct” is not intended to deprive any person of their applicable civil rights or liberties under the law. If you feel your rights are being violated, please notify the management office.
Suggested Safety Tips for Shopping
- Note your parking location.
- Remember to lock your car.
- If you’re shopping with family or friends, prearrange a place and a time to meet.
- Never leave children unattended. If your child wanders away, please contact mall security for assistance.
- Teach your children their full name….as well as yours.
- Carry a current photo of your child with you.
- Don’t leave packages or other personal property unattended.
- Guard your handbag, wallet and credit cards…don’t flash your cash.
- Always have keys in hand before you reach your car.
- Check your car from a distance to make sure no one is loitering near it.
- Always lock car doors as soon as you get inside.
- Always be aware of your surroundings.
- If you notice anything suspicious, report it to mall security.
- Never hesitate to ask for assistance.
Thunderbird Mall has new operating hours until further notice
Click here for more information
Memorial Day: 10 am to 5 pm
Monday-Friday: 10 am to 7 pm
Saturday: 10 am to 6 pm
Sunday: 12 pm to 5 pm
1401 South 12th Avenue
Virginia, MN 55792